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Refund Policy

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  1. Knowledge BaseDatabase VaultWHMCS Modules
    · 3 min read

    Are Trial Versions of Database Vault Available?

    We do not offer trial versions of Database Vault. Instead ASPnix provides a 30-day no-hassle 100% money-back guarantee so you can deploy the full product risk-free. If it does not meet your needs simply contact us for a refund. For any technical issues our developers provide direct assistance.
  2. WHMCS Modules
    · 2 min read

    Are Clan Pay (Group Pay) Payments Refundable?

    Clan Pay (Group Pay) payments are non-refundable. This article explains the strict policy, its operational rationale for shared hosting costs, common pitfalls that lead to unwanted transactions, and best practices to verify details before submitting group contributions.
  3. Knowledge BaseBilling & Account
    · 2 min read

    Refund Policy: Timeframes, Prorations, and Exceptions

    Our refund policy differs per product. Shared and reseller hosting: 30 days. Servers: 7 days. TeamSpeak: 5 days from signup. No prorated refunds. Non-refundable items include domain registrations, SSL certificates, WHMCS modules, dedicated IPs, and custom work. TOS violations void refunds.
  4. SalesTeamSpeakWindows Cloud Hosting
    · 2 min read

    Are Trial Hosting Packages Available?

    We do not offer trial hosting packages. Instead we provide a 30-day money-back guarantee for web hosting and Hosted Mail solutions, a 5-day guarantee for TeamSpeak, and a 7-day guarantee for VPS and dedicated servers. Test our services risk-free and cancel for a full refund within the period if unsa