Virtual Cloud Servers
24 posts in this category.
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VPS Reboot vs Restart: Key Power Option Differences
Reboot sends a clean shutdown signal to the guest OS before cycling power, while Restart instantly removes and restores power at the hypervisor level without OS involvement. This guide details the exact sequences, when to use each option, common pitfalls, and command-line equivalents to protect data
Knowledge BaseVirtual Cloud Servers -
Default SmarterMail Auto-Clean Folder Rules
SmarterMail applies two default auto-clean rules to every account: messages in Junk E-Mail are deleted after 30 days and items in Deleted Items are purged after 30 days. This guide explains how the rules work, why they exist, step-by-step customization instructions, common pitfalls, and best practic
Knowledge BaseHosted EmailVirtual Cloud Servers -
How to Report False Negative and False Positive Emails
Spam filters sometimes miss junk mail or flag legitimate messages. Forward false negatives to spam@aspnix.com for automatic learning. Submit support tickets with headers or attachments for false positives. Whitelist trusted senders in SmarterMail to bypass scans entirely. Follow these steps to impro
Knowledge BaseHosted EmailVirtual Cloud Servers -
Reboot vs Restart: VPS Power Options Explained
Reboot cleanly shuts down the guest OS before cycling power on your VPS, while the Restart option immediately cuts power without a clean shutdown. We recommend Reboot for normal use and Restart only for unresponsive servers to avoid data corruption and ensure stability.
Knowledge BaseVirtual Cloud Servers -
How to Upgrade Fedora 21 to Fedora 23
Step-by-step instructions to upgrade Fedora 21 to Fedora 23 on your VPS using the official DNF system-upgrade plugin recommended by the Fedora Project. Covers prerequisites, exact commands with explanations, potential pitfalls like package conflicts or network interruptions, verification steps, and
Knowledge BaseVirtual Cloud Servers -
How to Unlock Your Locked Windows Control Panel Account
Windows control panel accounts lock after repeated invalid login attempts to block potential attacks. Unlock yours immediately via the ASPnix billing client area: log in at billing.aspnix.com/clientarea.php, navigate to My Services, select the service, and set Control Panel Account Security to Enabl
Knowledge BaseHosted EmailVirtual Cloud Servers -
How to Change Your Windows Control Panel Password
Update your ASPnix Windows control panel password by logging into the billing system at billing.aspnix.com/clientarea.php. This guide details every step: accessing the client area, navigating to My Services, selecting the hosting package, and setting a new password in the Login Details section. Incl
Knowledge BaseHosted EmailVirtual Cloud Servers -
Why the Domain Delete Button Is Greyed Out
The delete button for domains in the control panel is greyed out if the domain serves as a website pointer, hosts a website, or has any email objects assigned such as accounts, forwards, lists, groups, or the email domain itself. These must be removed first. This guide details the reasons, prerequis
Knowledge BaseHosted EmailVirtual Cloud Servers -
Where Can I Find My Hosting Account Details and Server Information?
Your ASPnix Windows hosting credentials and server details arrive in two welcome emails titled "ASPnix - Control Panel Account Summary" and "ASPnix - Hosting Space Summary / Server Details". This guide shows exactly what each email contains, how to retrieve the same information from the control pane
Hosted EmailVirtual Cloud ServersWindows Cloud Hosting -
Can I Change My Control Panel Username?
Control panel usernames cannot be changed because they form part of the account root directory path on Windows servers. This article explains the technical reasons, introduces the peer user alias feature for Shared Hosting, VPS and Hosted Email, and provides detailed steps to create one along with k
Hosted EmailVirtual Cloud ServersWindows Cloud Hosting -
What are the Email Service Settings Required for My Email Client?
Configure third-party email clients like Outlook, Thunderbird, and Apple Mail using the correct hostnames, ports, and credentials for shared Windows hosting and VPS services. Retrieve exact settings from the control panel, follow setup steps, and resolve common connection issues with firewalls or au
Hosted EmailVirtual Cloud ServersWindows Cloud Hosting -
MySQL and MariaDB Versions on Shared Hosting Services
Our Windows services offer MySQL 5.7 and Linux services offer MariaDB 10.1, with MariaDB comparable to MySQL 5.6 for core compatibility. Supported on web hosting plans and as a Hyper-V add-on. This guide explains the details, provides code samples for connections, and outlines key considerations for
SalesLinux Cloud HostingVirtual Cloud Servers -
ASPnix Backup Policy for Servers and Services
ASPnix customers are responsible for backing up their own files, databases, emails, and data. We perform server images for disaster recovery, nightly SQL backups on a 30-day rolling basis, and offer paid retrieval at $50 per incident. Policies differ for shared hosting with strict exclusions, VPS us
SalesHosted EmailVirtual Cloud Servers -
Does ASPnix Support EWS (Exchange Web Services)?
ASPnix provides support for Exchange Web Services (EWS) with SmarterMail v10. Available as a free addon to all customers, it is compatible with Apple's Mail and Outlook 2011 for Mac. This guide explains setup, notes lack of support in Outlook 2013, and offers troubleshooting advice.
SalesHosted EmailVirtual Cloud Servers -
Is Microsoft's ActiveSync Provided by ASPnix?
ASPnix supports Microsoft ActiveSync on Windows SmarterMail services as an optional $1.00 per month add-on per EAS-enabled account. It delivers push synchronization for email, contacts, notes, and calendars to Outlook 2013+, iPhone, Android, and Windows Phone devices while saving battery by eliminat
SalesHosted EmailVirtual Cloud Servers