Privacy Policy
Last updated: January 1, 2024
Information We Collect
We collect information you provide directly when you create an account, purchase services, or contact support. This includes your name, email address, billing address, phone number, and payment information.
We also collect technical information automatically, including IP addresses, browser type, and usage data when you interact with our services.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our hosting services
- Process transactions and send billing notifications
- Respond to support requests and communicate with you
- Monitor and analyze usage patterns to improve our infrastructure
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your personal information. All data transmissions are encrypted using SSL/TLS. Payment information is processed through PCI-compliant payment processors and is never stored on our servers.
Data Retention
We retain your account information for as long as your account is active. After account cancellation, we retain data for a reasonable period to comply with legal obligations and resolve disputes.
Third-Party Services
We may share your information with third-party service providers who assist us in operating our business, such as payment processors, domain registrars, and SSL certificate authorities. These providers are contractually obligated to protect your information.
Your Rights
You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you. To exercise these rights, contact us at support@aspnix.com.
Contact
If you have questions about this privacy policy, contact us at:
ASPnix
1550 Larimer St #513
Denver, CO 80202
support@aspnix.com