We do not offer trial based hosting services at this time. Instead, we provide money-back guarantees that let customers test our full range of services without long-term commitment. This gives you the ability to deploy applications, configure environments, and assess performance in real conditions.

Our guarantees include a 30-day money back guarantee for web hosting packages and Hosted Mail solutions (Hosted email, Mail Relay), a 5-day money back guarantee for TeamSpeak service, and a 7-day money back guarantee for VPS and Dedicated server offerings. You can cancel within these periods for a full refund on refundable products if the service does not meet your expectations.

#The Value of Money-Back Guarantees Over Trials

Traditional trial periods often come with limitations on resources or features. In contrast, our money-back approach grants complete access equivalent to a paid subscription. This is essential for accurately gauging how well the hosting performs with your specific workload, whether it's a content management system, custom .NET application, or high-traffic site. The guarantee reduces the risk associated with selecting a new provider and ensures you only continue with services that deliver the required reliability, speed, and support for Windows-based environments.

#Guarantee Periods for Each Service

We tailor the length of each guarantee to the type of product to provide sufficient evaluation time:

  • Web hosting and Hosted Mail solutions: 30 days – ideal for thorough testing of websites, applications, email flows, and support interactions.
  • TeamSpeak service: 5 days – sufficient to evaluate voice server performance, user slots, permissions, and audio quality.
  • VPS and Dedicated servers: 7 days – allows time for operating system setup, software installation, security configuration, and benchmarking.

#Tips for Effective Testing During the Guarantee Period

Approach the evaluation systematically. Start by provisioning the service and immediately installing any prerequisite software or uploading your project files. For Windows hosting, verify that your ASP.NET versions are supported and test deployment methods. Check control panel features for managing domains, databases, and email accounts. Create a short checklist of must-have functionality before the clock starts so you can make an objective decision before the guarantee expires.

  • Load test your applications to ensure they handle expected traffic levels and database concurrency.
  • Review all error logs, test backup and restore functionalities, and confirm SSL certificate handling.
  • Evaluate the quality and speed of technical support by submitting inquiries related to your specific setup.

#How to Cancel for a Refund

Should you decide to cancel, do so before the guarantee expires. Access your account dashboard and follow the cancellation procedure for the specific service. Our support staff can guide you through the process if needed. Once approved, the refund will be issued to your original payment source.

Takeaway: Leverage these guarantee periods to their fullest by creating a testing plan in advance. This risk-free approach helps ensure you select the optimal hosting solution for your needs. For guidance on setting up your account initially, refer to our getting started documentation in the client portal.