Can the Time Zone of a Server Be Changed?

Shared and TeamSpeak servers have immutable time zones. Store dates and times in UTC within your application and convert to the user's time zone for output. This avoids server TZ dependencies. Custom time zones are supported on VPS and Dedicated Servers.

Why Do I Have to Wait 31 or 8 Days for Referral Commissions?

Our policy releases referral commissions on day 31 for standard plans and day 8 for VPS and Dedicated servers. This matches the 30-day money-back guarantee (7 days for VPS/dedicated) that lets customers cancel and receive a refund. Commissions are held until the guarantee expires and the sale finali

Are Trial Hosting Packages Available?

We do not offer trial hosting packages. Instead we provide a 30-day money-back guarantee for web hosting and Hosted Mail solutions, a 5-day guarantee for TeamSpeak, and a 7-day guarantee for VPS and dedicated servers. Test our services risk-free and cancel for a full refund within the period if unsa

Are ASPnix Shared Services HIPAA, FIPS or FISMA Compliant?

ASPnix shared hosting and SmarterMail packages are not HIPAA, FIPS, or FISMA compliant due to their multi-tenant design. VPS and dedicated servers can meet these standards if you have the expertise to manage and harden the OS, implement controls, and maintain audit trails. Critical guidance for regu

Custom Applications, Services, or COM Objects on Shared Hosting

Learn if you can install or run custom applications, services, or COM objects on our shared hosting. The answer is no - these actions are not permitted to ensure server stability and security. If your needs include such custom setups, our VPS or Dedicated server options provide the necessary capabil

Custom Applications, Services, or COM Objects on Shared Hosting

ASPnix shared hosting does not permit customers to install or run custom applications, services, or COM objects. This policy maintains server security and performance across all accounts. Learn the details of what's not allowed, why the rules exist, and how upgrading to a VPS or dedicated server pro