• MX01 Emergency Update

    No comments April 17th, 2014 62 View(s)

    We will be performing an emergency upgrade to our MX01 SmarterMail server at 8PM MST (9PM CST). During this time the primary MX01 server will be offline. This is a critical release from SmarterTools to address and fix some discovered security issues in SmarterMail as well as several bugs reported by our users.

    We expect this update to take no longer than 20 minutes.

    Thank you for your patience and understanding.

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  • PHPMyAdmin Updated (v4.1.13)

    No comments April 14th, 2014 60 View(s)

    Our PHPMyAdmin MySQL database administration utilities have been successfully updated to the latest release. The latest build brings no new features and is a bug-fix only release. This new version no longer utilizes HTML frames and relies heavily on JavaScript. Please make sure your browser supports JavaScript.

    For an in-depth look at what has changed in the 4.1.13 release please review the PHPMyAdmin Release Notes page.

    Thank you for choosing ASPnix as your Windows web hosting provider!

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  • MySQL Updated for Windows Services

    No comments April 14th, 2014 57 View(s)

    Our MySQL services have upgraded to the latest available version. We’ve upgraded our MySQL services to 5.6.17. For a full list of changes, you may view the MySQL changelog at http://dev.mysql.com/doc/relnotes/mysql/5.6/en/news-5-6-17.html

    Note that Oracle has skipped the MySQL 5.6.18 release for the community version of MySQL as the community build does not rely on OpenSSL for its SSL implementation; as a result it is not affected by the recent Heartbleed bug.

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  • PHP Updated for Windows Services

    No comments April 14th, 2014 60 View(s)

    All PHP installations on all Windows web servers have been upgraded to their respective latest PHP builds. Below are the new versions of PHP now installed on our Windows shared services

    • PHP 5.6 Beta 1
    • PHP 5.5.11
    • PHP 5.4.27

    We’ve also increased the script max execution time from 60 seconds to 90 seconds across all PHP versions.

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  • ASPnix – OpenSSL Heartbleed Vulnerability (CVE-2014-0160)

    No comments April 10th, 2014 160 View(s)

    We’ve had a few concerned clients contact us regarding our current position and status about the OpenSSL Heartbleed vulnerability and after reviewing all software on our network we can happily say we are not at risk. Our web servers are all powered by IIS which does not use OpenSSL for its SSL implementation, SmarterMail and SmarterStats also use Microsoft’s .Net framework for their SSL implementation. SQL Server does not rely on OpenSSL either. The only software we currently use that relies on OpenSSL is PRTG (network and server monitoring systems) and our Gene6 FTP server services. Both applications use OpenSSL, but use a version that is prior to the 1.0.1 release that opened this vulnerability. MySQL itself (the community version) uses yaSSL instead of OpenSSL which is not known to suffer from this vulnerability.

    Customers can rest easy knowing that we are not open to such vulnerabilities! If you have any questions or concerns about this vulnerability, please do not hesitate to contact us!

    If you are curious to see if a specific website is vulnerable, you can use this website to test – http://filippo.io/Heartbleed/

    Thank you again for choosing ASPnix!

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  • FileZilla FTP Server – Important Security Update!

    No comments April 8th, 2014 118 View(s)

    As we are sure most have heard, a nasty exploit was found in the hugely popular open source SSL implementation OpenSSL. One very popular product that we know many of our dedicated and VPS clients use is FileZilla FTP Server. FileZilla relies on OpenSSL for its SSL security implementation for secure FTP communications, and the version of OpenSSL it utilizes is exploitable.

    We recommend that anyone who uses this product please update to the lastest version ASAP. You may download the updated release here https://filezilla-project.org/download.php?type=server

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  • Gateway Transaction Fee Increase

    No comments April 8th, 2014 68 View(s)

    Effective immediately our 3% gateway transaction fee has been increased to 5% for credit/debit card payments. This change comes due to our credit/debit card processor increasing their processing fees. Please note that this only applies to credit/debit card payments. PayPal will remain at 3% and Bitcoin payments are fee-free as Coinbase does not charge any fees. Below is a full list of new gateway transaction fees.

    • Bitcoin – 0% (No fee)
    • PayPal – 3%
    • Credit/Debit Card – 5%
    • Check (Mail in payment) – 0% (No fee)
    • Wire Transfer – 3%

    All currently due and future invoices with credit/debit card will have this new fee added to them automatically. If you have any questions regarding this change please contact our billing department.

    We are constantly working on improving our services and minimizing transactions cost. As competition grows between Bitcoin network and classic credit/debit card companies, we expect the fees will soon start to drop and we’ll push the savings on to customers. 

    Thank you for choosing ASPnix as your web hosting provider!

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  • HV01-DE – Scheduled Emergency Maintenance (Resolved)

    No comments April 7th, 2014 77 View(s)

    We will be performing emergency maintenance on HV01-DE Hyper-V host within the next hour. The server is being shutdown to replace a failed disk in the RAID array. Downtime should only be 5 – 10 minutes. Once the disk is replaced there will be a short period of poor performance while the server rebuilds the RAID array and verifies its integrity.

    We’d like to thank you for your patience during this time and for choosing ASPnix!

    Maintenance completed. Server back online.

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  • MYSQL01 – Scheduled Emergency Maintenance (Resolved)

    No comments April 7th, 2014 87 View(s)

    We will be performing emergency maintenance on MYSQL01 at 11PM MST. We will be shutting down the server for 15 – 20 minutes to check the integrity of the RAID disks and replacing any that are no longer functioning within their normal limits. This maintenance is a continuation of the previous MySQL outage due to a faulty or failing drive that has not yet been flagged by the RAID controller.

    We’d like to thank you for your patience during this time and for choosing ASPnix!

    Maintenance completed. Server back online.

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  • MYSQL01 Outage Report

    No comments April 3rd, 2014 68 View(s)

    US MySQL server MYSQL01 suffered from an outage earlier this morning. While we were able to restore the server itself, the MySQL service was failing to start. After a quick RAID verification the service was able to fully start and due to the crash MySQL had to perform a recovery on itself. The recovery completed and the MySQL service is now fully restored. No data appears to have been lost or corrupted, the recovery logs show all INNODB records were recovered and processed without any errors.

    At this time we are performing a full RAID verification and repair to see if we can identify the disk that is failing and proceed to replace it. If we are unable to find the failing disk we will need to take down the server to check each drive’s SMART status in order to find the failing one.

    Thank you for your continued patience during this time!

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