The Authy Security module is licensed as a one-time purchase. The license is valid for use on one WHMCS installation only. If you move your WHMCS installation to a new IP address, change the path of the WHMCS installation, or change the domain name that your WHMCS installation is running under, your license will need to be re-issued so that it may activate under the new location.

These terms bind the license key to the precise environment where WHMCS is installed and running. The binding prevents unauthorized duplication while allowing legitimate use. Planning around these constraints is essential for any administrator who may later migrate servers, reorganize directories, or rebrand domains. Understanding the rules in advance eliminates activation failures after infrastructure changes.

#One-Time Purchase Implications

A one-time purchase means the module is paid for once with no mandatory recurring licensing fees. The acquired license remains valid indefinitely for the single permitted WHMCS instance. This model gives operators predictable costs and eliminates surprise renewals. However, the license is non-transferable to additional WHMCS installations; each separate deployment requires its own purchase.

#Environment Binding Details

The license activation process records the combination of server IP address, exact filesystem path to the WHMCS root, and the primary domain configured within WHMCS. Any deviation from the recorded values invalidates the current license file. This design ensures the module cannot be freely copied between unrelated environments without explicit re-authorization.

#Triggers Requiring Re-Issuance

The following changes will cause the existing license to stop working and necessitate a re-issued replacement:

  • Moving your WHMCS installation to a new IP address, whether on the same physical server or a completely different host.
  • Changing the path of the WHMCS installation, such as relocating from /home/whmcs to /var/www/clientarea.
  • Changing the domain name that your WHMCS installation is running under, including switches from example.com to newdomain.com or alterations to subdomains.

In each case the license must be re-issued before the Authy Security module can successfully activate. Perform the re-issue request after the infrastructure change is complete but before attempting module activation.

#Common Pitfalls During Migration

The most frequent problem occurs when an administrator completes a server migration or domain change and only then discovers the module will not activate. This leads to unnecessary downtime while waiting for a new license. Another pitfall is attempting to run the same purchased license on both old and new installations simultaneously, which violates the single-installation rule.

  • Always request the re-issued license immediately after the environment change and before deleting the old installation.
  • Keep a copy of your original license details and order reference for faster processing.
  • If you maintain a staging environment, test the full activation sequence there first using a temporary license if needed.

#Requesting a License Re-Issue or Clarification

If you have any questions about the licensing of this product or need a re-issued license, contact our sales team. Supply the original order number, the previous environment details (IP, path, domain), and the new environment details. The team will generate an updated license key compatible with the revised configuration. Response times are typically within one business day.

Review your licensing status before any planned server moves, domain changes, or path reorganizations. Doing so keeps the Authy Security module operational and protects the two-factor authentication features it provides to your WHMCS clients. For related guides on module installation and 2FA configuration within WHMCS, consult the main product documentation.