Yes, you can host your domain with us even if it is registered with another provider. After your order has been accepted you will receive a welcome email that outlines your new service and includes our nameservers. Update your domain at the current registrar to use these nameservers. This delegates DNS queries to our infrastructure so your site, email, and related services resolve correctly.

Separating domain registration from hosting is a standard practice that gives flexibility in management and billing. The nameserver change is the only action required at the registrar; all subsequent DNS records are then controlled from the hosting side. The process is fully reversible. Allow 24 hours for propagation of the new domain DNS settings, although results are frequently visible sooner depending on prior TTL values and resolver locations.

#Prerequisites

  • An active hosting account and the welcome email containing the precise nameserver hostnames
  • Administrative login access to the domain registrar where the domain is currently registered
  • Current DNS records documented so you can restore them if a rollback becomes necessary

#Steps to Update Your Nameservers

Log in to your current domain provider and navigate to the domain management or control panel. Locate the nameserver settings; this section may be labeled DNS, Nameservers, or Advanced Domain Settings. You may contact the provider and ask them to perform the update, or edit the records yourself. Replace all existing nameserver entries with the exact values from the welcome email. Save the changes. Some interfaces require a trailing dot after each hostname; follow the registrar-specific guidance to avoid validation errors.

After the update, refrain from adding or editing individual DNS records at the registrar. Our nameservers become authoritative and will serve all records configured inside the hosting control panel. Double-check that both primary and secondary nameservers have been updated. Record the exact time of the change so you can correlate it with propagation testing.

#DNS Propagation Process

Propagation is the interval required for recursive DNS servers across the internet to refresh their cached copies of your domain's NS records. While local changes may appear within minutes, full global consistency can take up to 24 hours. During this window some visitors may still reach the previous host while others see content from our servers. The actual duration depends on the TTL of the prior NS records and caching policies of various ISPs and public resolvers.

bash 
dig example.com NS

Replace example.com with your actual domain name. Once the command returns the nameservers supplied in the welcome email, propagation has completed for that resolver. For broader testing, query against public DNS services such as 8.8.8.8 or use web-based tools that check from multiple geographic locations. Local DNS cache on your workstation can be flushed with ipconfig /flushdns on Windows or equivalent commands on other operating systems.

#Common Pitfalls and Troubleshooting

  • Nameservers entered incorrectly or with extra spaces: copy the values directly from the welcome email and verify them twice before saving
  • Local or ISP caching continues to serve old records: flush DNS cache and test using incognito mode or alternate networks
  • Email stops flowing after the change: confirm MX, SPF, and autodiscover records are configured correctly inside the hosting control panel since the registrar no longer controls DNS
  • Domain appears offline for some users after 24 hours: confirm the domain is not expired and that the registrar did not apply any additional restrictions or locks

#Next Steps After Pointing

Once the nameservers resolve correctly, upload your site files through FTP, deploy any .NET applications, create databases, and configure email accounts. Our knowledge-base articles on FTP connection settings, application pool configuration, and email setup provide the exact parameters needed. Keeping registration separate while hosting here remains a clean, low-risk approach that can be adjusted at any time.