You the customer are responsible for your account’s files, databases, emails and any other data related to your service / domains with us. While we do image servers regularly, these images are for quick restoration in the unlikely event a server fails.
Virtual Cloud Servers
Information about ASPnix’s VPS and Dedicated Server Hosting solutions.
Does ASPnix support EWS (Exchange Web Services)?
Yes, we have upgraded our Windows SmarterMail mail services to SmarterMail v10 which introduced support for Microsoft’s Exchange Web Services. …
Is Microsoft’s ActiveSync provided by ASPnix?
ActiveSync is supported on our Windows SmarterMail services. ActiveSync is an optional addon to your Windows web hosting account and is $1.00 per EAS enabled email account per month.
ActiveSync is different from Exchange Web Services announced with SmarterMail v9, ActiveSync is a supported protocol in Outlook 2013 and higher for desktops on Windows, it will also work with mobile devices such as Apple’s iPhone, iPod, iPad, Android devices, and of course Windows Phone 7 and higher devices.
What are the MySQL server limitations and settings?
Below are the limits of our shared MySQL services… 25 simultaneous connections per user*32MB max allowed packet size60 second inactivity …
What are the email limitations / restrictions for ASPnix shared services?
To help preserve the stability and performance of our mail systems and services we have limits in place to prevent …
What are the DNS or name servers for shared hosting?
If your domain is registered with another domain registrar and you wish for our systems to have full DNS control …
My ISP blocks port 25, is there another SMTP port I can use to send mail?
Many ISPs block port 25 (and many others are starting to block other “alternate” SMTP ports) as this is the …
Is a demo available for the Windows control panel?
Yes, a demo of our Windows web hosting control panel system is available for both standard user accounts, reseller user …
I have just purchased a hosting package, TeamSpeak, VPS or Dedicated server, how long does it take to setup?
Most orders are setup as soon as the payment is processed. However some orders do require additional verification and may …
Does ASPnix offer web-based utilities to manage my SQL databases?
We offer several different online utilities to help you manage, backup, and restore your SQL databases. There are different systems …