This evening at 11PM MDT we will be restarting our SmarterMail system to apply an emergency patch meant to resolve sync issues reported with macOS Sierra and the Apple Mail client when using EWS (Exchange Web Services). This was a semi-major issue where the Apple Mail client was unable to stay synchronized with SmarterMail and would disconnect and stop downloading emails.
Scheduled Date: 10-29-2016
Scheduled Time: 5:00 AM – 5:30 AM UTC
Max Outage Duration: 30 Minutes
If you have any questions or concerns, please contact our support department.
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