Mail server MX01 SmarterMail installation has been upgraded to the latest release available. This is a minor release with a very large number of fixes and improvements to the SmarterMail system.
For an in-depth look at what has changed in the 12.2.5266 release please review the SmarterMail Release Notes page.
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We are using MX01 as our mail server.
Our email accounts have been recently hacked by a hacker who is using the accounts to send fake emails to everyone.
Despite changing all account passwords several times, this hacker still can access emails.
It seems that there is no time-out to expire his session and make our new passwords activated.
Is there any way to terminate his session because if he constantly has our page open he can constantly send emails from our account no matter we have changed all passwords?
We really need your support.
Please let me know if you can propose a solution ?
Thank you so much
Kiarash
I’d recommend submitting a support ticket if you have not already done so.